RETURN & REFUND POLICY
Customer satisfaction is important to us.
1 Return Eligibility
Returns are accepted within 7 days of delivery if:
- Product is damaged
- Wrong item delivered
- Manufacturing defect
- Customer must provide:
- Order number
- Product images/videos
- Clear description of issue
2 Non-Returnable Items
- Used products
- Opened hygiene products
- Discounted/clearance items
- Customized items
3 Return Process
- Email us with details.
- Our team will review within 48 hours.
- If approved, return instructions will be provided.
4 Refund Policy
- Refunds are processed after inspection
- Refund timeline: 5–7 business days.
- Refund mode: Original payment method.
5. Exchange Policy
Exchange is subject to stock availability.
6 Late or Missing Refunds
If refund not received, contact your bank first, then contact us.